How to integrate Twitter?
In this article, you will find information about the main features of Twitter and how to integrate them with the platform to optimize the interaction with your customers.
Estimated reading time: 06 minutes
Twitter is a microblogging social network that allows you to communicate and share content in real-time from anywhere in the world through the Internet.
By integrating Twitter with Botmaker, you will be able to reply to direct messages and comments, automate your replies through the social network’s chat and connect your account with multiple agents simultaneously.
See how to complete the integration in the following step-by-step.
Step 1: Go to Channels and Integrations>Channels. Select Twitter and click on Connect.
Next, click on “Grant Permissions to bot”.
Step 2: Enter username and password and log in to the account to proceed with the authorization.
Step 3: Wait for confirmation from Twitter
Step 4: Once the Channel is added, enable tweets or direct messages as needed. Then click on Save.
You are all set! You have now integrated Twitter with Botmaker and you are ready to connect with your audience.
For further information, contact our Help Center.
Witten by: Botmaker Team
Updated:07/21/2021